BCO6672 The Information Systems Professional

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Discuss current trends in the global tourism industry.


Tourism is now the fastest growing sector and a main source of employment and foreign exchange earnings for many countries.

The industry is considered the leader of growth because it can provide many employment opportunities, both direct and indirect, to people all over the world.

It is an indicator of economic development that any industry can help eliminate unemployment.

The paper discusses the efficient role of the tourist industry in creating direct and indirect employment.

The sector’s impact on foreign tourists is long-lasting, as Prasad & Kulshreshtha (2015) stated.

This industry is now part of the hospitality sector, so it has moved beyond the traditional notion that hospitality was only about the hotel industry.

As the hospitality industry offers a variety of jobs, the opportunities for career advancement are vast. A person can easily change from one career path to another as it includes hotel management, travel and tourist management, and food and beverage management.

Because of the desire to travel, the sector has become the top industry in many countries. In the USA, the tourism sector is the largest service sector.

This helps to create a positive trade balance which in turn makes the country a top employer.

According to the Travel Industry Association, (TIA), tourists from abroad who visit the U.S. spend an average of $107.9 trillion annually. While the Americans spend $99.6billion on tourism outside the country each year, they travel to the US.

It has contributed to as much as $110 billion in tax revenue, and it has been a significant contributor to state and federal revenues.

In addition to the revenue it generates, the industry is the largest employer. The industry provides no less than $7.9m in jobs and $178 billion in direct travel-related payroll.

In the next three years, the tourism industry will be the largest in the world.

It currently ranks third in the US after automotive and food products (Delener 2010, 2010).

Trends show that the growth rate for travel industry worldwide is approximately 5% per year, while it is about 2% in USA.

People are increasingly turning to geotourism to explore places that have better heritage, culture, and environment.

Americans, on the other hand, are keen to explore remote and unexplored locations with rich history and cultural heritage.

According to a study by TIA, National Geographic Travellers and others, 55.1 million American travelers are classified as geotourists.

It is possible to see a shift of generation. By 2020, 700 million people will be older around the world.

Travel is their top priority. They want to be able to enjoy life and not have to work as hard.

This is why the current trend has moved away from simple family reunion travel plans to more adventurous and leisurely travel.

Trends in the US’ travel industry are growing because of the increased interest in exploring new places and the increasing number of people who travel.

Direct employment has been created by the tourism industry, as well as indirectly. This industry is often called labour intensive.

The direct employment refers to opportunities offered by hotels, restaurants. travel agencies. tourist information offices. photographers. monuments. airline. guides. cooks.

It can also provide indirect employment through suppliers who supply food and services to hotels and restaurants, as well as the construction segment, which builds various monuments and handicraft makers, and accounting services for all industries that are involved in the development of tourism.

In 2014, US tourism created direct employment for 5.3million job seekers. It outgrew the auto industry six times and contributed to 8% of the nation’s GDP.

This data is further supported by the fact that if you include the indirect and in-direct employment opportunities that tourism offers, it rises to 13.7million, or about nine percent of all U.S.A. employment.

Indirect employment refers to the supply chain for the travel industry that offers various support services to travel corporations. For example, high end technology allows them to quickly access relevant information and data.

The induced impact refers to the value of employees in the travel industry that spend locally (Oates 2015), so more people are able spend on products made locally.

The industry generates more employment than any other sector in the U.S., including agriculture, banking, education, banking, and chemicals.

Because of the insatiable desire to explore the world and travel, the future for this industry looks bright.

The World Travel and Tourism Council recently released data that shows this sector makes up eight percent of global jobs and has the highest growth potential.

This sector offers a lot of opportunity for students who like to travel and to meet people.

It is highly competitive so those interested in a career within this industry must be creative and have good communication skills.

American students enroll at community colleges to be trained to excel in this field (Williams (2015)).

The current year could see robust growth, but only for those corporations that have a vision to innovate.

Only if the authenticity of consumers and a personal touch to customers’ preferences are taken into consideration, the future will be bright.

The future also depends on technology.

AI, IoT, various mobile apps all help to improve customer experience (Francis (2015)).


Let’s conclude by saying that USA is one among the most well-off countries due to the growth in tourism and hospitality industry over the last decade.

These organizations and travel companies have had the chance to develop their trade names. However, the future will require them to change how they deal with customers.

Tourism is an industry that is most likely to create direct and indirect jobs. It also faces the lowest risk of recession.

Prasad.N. & Kulshreshtha.M. (2015). Employment generation in the tourism industry: An input-output study, The Indian Journal of Labour Economics.

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